Privacy Policy

Last Updated: March 29, 2025

At Qryptix AI ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered cryptocurrency analysis platform.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our platform. By accessing and using our platform, connecting your cryptocurrency wallets/exchanges, or providing us with any information, you consent to the collection, use, disclosure, and storage of your information as described in this Privacy Policy.

Table of Contents

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Request customer support
  • Participate in promotions or surveys

This information may include:

  • Email address
  • Name
  • Password (securely stored and encrypted)

Wallet and Exchange Information

When you connect your cryptocurrency wallets or exchange accounts to our platform, we may collect:

  • Public wallet addresses
  • Transaction history (publicly available on the blockchain)
  • Portfolio holdings (types and amounts of cryptocurrency)
  • Transaction timestamps

Important: All wallet and exchange connections are in read-only mode. We never have access to your private keys, and we cannot initiate transactions, move your funds, or control your assets in any way.

Automatically Collected Information

When you visit our website or use our platform, we may automatically collect certain information about your device and usage patterns. This information may include:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our platform
  • Referring websites
  • Click patterns and interactions with our platform

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services

  • Analyzing your cryptocurrency portfolio to provide security assessments and performance insights
  • Detecting potential security threats and scams in the cryptocurrencies you are researching
  • Generating AI-powered market insights and opportunities tailored to your portfolio
  • Improving and optimizing our platform's functionality and user experience
  • Developing new features and services

Communication and Support

  • Responding to your inquiries and support requests
  • Sending security alerts, risk notifications, and updates about your portfolio
  • Providing transactional notifications and service announcements
  • Sending marketing communications (with your consent, where required by law)

Security and Compliance

  • Protecting against unauthorized access and fraud
  • Verifying your identity when required
  • Complying with legal obligations and enforcing our terms of service
  • Conducting internal research and analytics to improve our security measures

Data Minimization: We follow strict data minimization principles, collecting only the information necessary to provide our services. We do not sell your personal information or wallet data to third parties.

Wallet and Exchange Connections

Qryptix AI offers the ability to connect your cryptocurrency wallets and exchange accounts to provide portfolio analysis, security assessment, and personalized insights. This section explains how we handle this connection.

Read-Only Access

All wallet and exchange connections to Qryptix AI are established in read-only mode. This means:

  • We can only view your public wallet addresses and transaction data
  • We cannot access your private keys or seed phrases
  • We cannot initiate transactions or move your funds
  • We cannot change any settings on your wallets or exchange accounts
  • You maintain full control of your crypto assets at all times

Connection Methods

We use industry-standard authentication methods to securely connect to your wallets and exchanges:

  • Self-Custody Wallets: Connected via Moralis API or similar secure providers, using read-only API keys
  • Exchange Accounts: Connected via Plaid or exchange-specific APIs using OAuth or read-only API keys

Data Storage and Retention

When you connect your wallets or exchanges:

  • We store only the minimum required data to provide our services (wallet addresses, asset balances, transaction history)
  • Connection credentials (API keys, OAuth tokens) are encrypted using industry-standard encryption
  • You can disconnect your wallets or exchanges at any time, which will remove our access to your data
  • After disconnection, we retain certain anonymized data for analytics purposes, but all personally identifiable information is deleted according to our data retention policy

Security First: We implement multiple security layers to protect your connected wallet data, including encryption at rest and in transit, strict access controls, and regular security audits. We never store private keys or seed phrases on our servers.

How We Share Your Information

We may share your information in the following circumstances:

Third-Party Service Providers

We may share your information with trusted third-party service providers who help us operate our platform, including:

  • Cloud storage providers
  • Analytics services
  • Customer support tools
  • Email and communication platforms
  • Payment processors (for subscription management)

These service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.

Blockchain Data Providers

To analyze cryptocurrency transactions and provide security assessments, we may share wallet addresses with:

  • Blockchain explorers and APIs
  • Security analysis tools for scam detection
  • Market data providers

We only share the minimum information necessary (typically public wallet addresses) to perform these analyses.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

We Do Not Sell Your Data: Qryptix AI does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

Protecting your information is of utmost importance to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Security Measures

Our security practices include:

  • Encryption of sensitive data both at rest and in transit using industry-standard protocols
  • Secure, access-controlled data storage with regular backups
  • Regular security audits and vulnerability assessments
  • Employee access controls and security training
  • Secure authentication methods with multi-factor authentication where appropriate
  • Monitoring systems for detecting and addressing potential security incidents

Data Breach Protocol

In the event of a data breach that affects your personal information, we will:

  • Notify affected users promptly in accordance with applicable laws
  • Provide information about the nature of the breach and the data affected
  • Take immediate steps to mitigate potential harm and secure our systems
  • Cooperate with authorities as required by law

Security Reminder: While we implement strong security measures, no method of electronic storage or transmission is 100% secure. We encourage users to take precautions to protect their own information, including using strong passwords, enabling two-factor authentication where available, and being cautious about sharing sensitive information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activities on our platform.

What Are Cookies?

Cookies are small data files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

Type of Cookie Purpose Duration
Essential Cookies Necessary for the basic functionality of our platform, including user authentication, session management, and security features Session or up to 1 year
Preference Cookies Remember your preferences and settings (e.g., language preference, display settings) Up to 1 year
Analytics Cookies Help us understand how users interact with our platform, which pages are most popular, and identify areas for improvement Up to 2 years
Marketing Cookies Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns (only with your consent) Up to 1 year

Other Tracking Technologies

In addition to cookies, we may use:

  • Web Beacons: Small transparent image files used to track your movements on our platform
  • Pixels: Small code snippets that allow us and our advertising partners to set cookies and collect information
  • Local Storage: A component of web browsers that allows websites to store data locally on your device

Your Cookie Choices

You can manage your cookie preferences in several ways:

  • Using our cookie consent banner when you first visit our platform
  • Configuring your browser settings to decline or delete cookies
  • Using opt-out mechanisms provided by analytics services like Google Analytics

Please note that blocking certain cookies may impact your experience on our platform, as some features may not function properly.

Cookie Policy Updates: We may update our Cookie Policy from time to time. Any changes will be reflected in this Privacy Policy, and significant changes will be announced on our platform.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We are committed to respecting these rights and providing you with control over your data.

Access and Portability

You have the right to access the personal information we hold about you and, in some cases, receive this information in a structured, commonly used, and machine-readable format.

Correction

You can request corrections to your personal information if it is inaccurate or incomplete.

Deletion

You can request that we delete your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

Restriction and Objection

You may have the right to restrict or object to our processing of your personal information in certain circumstances.

Withdrawing Consent

Where we process your information based on your consent, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

You can exercise your rights by:

  • Adjusting your settings in your account dashboard
  • Contacting us directly at privacy@qryptix.ai
  • Using the "Data Request" form in our Help Center

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

Note on Data Requests: While we strive to honor all legitimate requests, we may not be able to fulfill some requests if they would require disproportionate efforts, jeopardize the privacy of others, or are extremely impractical. We will explain any limitations if we cannot fully satisfy your request.

Children's Privacy

Our platform is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

If you believe we might have any information from or about a child under 18, please contact us at privacy@qryptix.ai.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on our platform and update the "Last Updated" date at the top of this page.

For significant changes, we will provide a more prominent notice, which may include email notifications to registered users or a banner on our platform.

We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of our platform after any changes to this Privacy Policy will constitute your acceptance of such changes.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our data practices, please contact us at:

Email: privacy@qryptix.ai

We are committed to addressing your concerns and resolving any issues related to your privacy in a timely and effective manner.